Terms of service

These terms apply to your use of zunviora.com and every order you place with Zunviora. By using the store or placing an order, you agree to them.

About us

Zunviora is an online store that sells everyday gadgets and home products, including audio, mobile accessories, kitchen tools, cleaning products and personal care devices. Contact: [business email], [WhatsApp number].

Orders and acceptance

When you place an order, you make an offer to buy. We accept it when we confirm it by email or WhatsApp, or when we ship it. We may refuse or cancel an order, for example because of stock issues, pricing errors, suspected fraud or an address we cannot deliver to. If we cancel a paid order, we refund you in full.

Prices and payment

Prices are shown in the currency displayed at checkout and include applicable taxes unless stated otherwise. We may change prices at any time, but the price you saw when you ordered is the price you pay. We accept the payment methods shown at checkout, including cash on delivery where available.

Cash on delivery

For cash on delivery orders, we may call or message you to confirm the order before it ships. Please keep the exact amount ready when the courier arrives. Repeated refusal of cash on delivery parcels may lead us to limit your access to this payment method.

Product information

We try to describe and photograph our products accurately. Colours may vary slightly depending on your screen, and packaging or minor design details may differ from the images. Product features are as described by the manufacturer.

Availability

All products are subject to availability. If an item you ordered is out of stock, we will contact you with the option to wait, choose a replacement or cancel for a full refund.

Delivery, returns and refunds

Delivery is covered by our Shipping policy. Returns and refunds are covered by our Return and refund policy. Both form part of these terms.

Warranty

Where a product comes with a manufacturer or supplier warranty, we will tell you in the product details. Faulty items reported within the return window are handled under our Return and refund policy.

Safe and correct use

Please read the instructions before using any product. Personal care devices, massagers and oral care products are not medical devices and do not replace advice from a doctor or dentist. Stop using a product and contact a professional if you feel pain, irritation or discomfort. Keep small items and batteries away from young children.

Intellectual property

All content on this website, including text, logos and images, belongs to Zunviora or its licensors. You may not copy or reuse it without our written permission.

Acceptable use

You agree not to misuse the store, attempt to gain unauthorised access, submit false orders or use the site for any unlawful purpose.

Limitation of liability

To the extent permitted by law, Zunviora is not liable for indirect or consequential losses arising from the use of the store or its products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any right you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of the United Arab Emirates. Any dispute will be handled by the competent courts of the UAE.

Changes to these terms

We may update these terms at any time. The version on this page applies to orders placed after the update date.

Contact

Visit our Contact Us page for more Info.